Based on previous experience with RoboHelp, Srinivasan suggested that the client use RoboHelp as an authoring tool. The TCS Experiential Learning Group is all about finding the right resources to resolve client challenges.
#Adobe creative cloud vs adobe robohelp manual
The volume of these materials also made manual updates in PowerPoint and Word difficult: The user guide alone included over 150 PowerPoint slides. Without an integrated way of implementing changes, it’s harder for customers to find the most recent, fully up-to-date version of the guide. But publishing those updates in traditional formats came with challenges.
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During that time, the client needed to update the user guide to reflect fortnight updates to a cloud platform. Once the client realized just how much value TCS offered when developing for web content and technical documentation, it extended the initial six-month arrangement over years. Originally, the client envisioned the user guide in traditional formats: Working under an initial six-month arrangement, the TCS Experience Learning Group delivered the user guide in PowerPoint. Best of all, we can present that content in exciting, creative ways that call attention to client branding.”Īssistant Consultant, Tata Consultancy Services Building a better user guideĪs a renowned telecommunications company invested in expanding its massive 5G network and making its world-class 5G solutions even better for customers, the client often shares large volumes of technically complex information. Content that might’ve taken two days to develop and publish only takes a day. “Adobe RoboHelp is a game-changer in accelerating the content publishing process. When Anusha Srinivasan, Assistant Consultant at TCS and member of the Experiential Learning Group, was tasked with developing a user guide for a leading global telecommunications company, she knew Adobe RoboHelp would turn standard documentation into a dynamic learning experience.
Members of the Experience Learning Group are well-versed with using Adobe applications to create better outcomes for clients. “Our most exciting challenge is finding the right resources to make training modules, presentations, and documentation interactive and succinct.” “We’ve seen training tools and methodologies change to match the ways people want to learn,” says Gajendra Palni, Service Offering Owner, Experiential Learning, TCS Interactive, Tata Consultancy Services. Team members use skills across instructional design, graphic design, media development, individual tool expertise, and technical writing to guide clients toward innovative ways of sharing information with audiences. In that time, its services have evolved from standard texts and classroom-based materials to gamified learning or even augmented reality and virtual reality-based trainings. The group has been around for 20 years, with about 300 team members now actively supporting almost 70 clients. The TCS Experiential Learning Group is a testament to those values, focused on developing the training tools and materials clients need to keep both their internal teams and customers engaged. TCS provides technical insights, strategy, and multidisciplinary expertise to guide clients toward long-term business success by refining the knowledge, tools, and technology clients have at their disposal. When team members from Tata Consultancy Services (TCS) join a client project, they bring a myriad of skills to get projects done on schedule and on budget.
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